FAQs

Shipping Estimates: 

Packages are shipped out within 3 business days. On rare occasions shipments can take longer than 3 days, but you will be notified & apologized to by email if that is the case :) 

All packages are shipped out from Montreal, Quebec, Canada. 

Returns/Exchanges: 

At this time DropOffVintage is not open to returns or exchanges, please do double check measurements when provided to ensure the sizing of items are ideal before purchase.

How Are Shipping Rates Calculated? 

DropOffVintage follows standard shipping rates for shipping to Canada and USA. We offer the choice of standard or express shipping.

A Note on Authenticity: 

DropOffVintage is not responsible for authenticity checks. 
We do our best to ensure luxury brand items are authentic before posting, but good fakes could potentially sneak past us. All items noted as authentic have passed our appraisals, however, in full transparency there is unfortunately no guarantee of authenticity with our items. 

Disclaimer: 

Most items found on DropOffVintage are in pre-loved condition, so naturally they may show some signs of wear. We do our best to disclose any and all flaws in the item description, so please read carefully before purchasing. 


Need any more information about a specific item? Please provide as much information possible via the "Contact" page and we would be happy to get back to you.

Thanks so much for looking :))